Delivery Policy

We operate a just-in-time inventory system or produce on demand directly from manufacturers and supplier warehouse to customers on completion of purchase.

This means that we do not operate our own physical warehouses for storage of stock. As such, our delivery times vary item to item and this is indicated on the product listing details.

The times stated are the extreme case delivery margins, of 4 days to 5 days, free standard UK delivery.

This means that our earliest average delivery is about 4 days from completion of purchase to a high of 5 days depending on the final delivery address and the location of the item in our supplier chain storage. Most items are delivered within 4 days from completion of purchase, but we in order not to give clients a false representation of delivery times, we state the window of delivery. 

Delivery times may also vary during busy periods like, Chinese New Year, Christmas and Holidays, and may be affected by other factors like the weather or labour disputes between the delivery companies and their staff, which may fall beyond our control.  

In line with our service quality, we will entreat to inform you as soon as possible if we believe an item may be delayed in postage.

We try to fulfil orders from the closest manufacturer and supplier warehouse to the receiving address, however because of fast moving stock level, we may fulfil an order from more distant warehouse with extended delivery period, if this happens we will inform you as soon as possible.

Items may also be shipped individually when bulk ordered, depending on availability and location of stock, this however will not affect your checkout shipping costs with us.

Orders are processed over a period of 1 to 2 working days and shipped the following working day.